Welcome to Tristan Vibes. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
By using our platform, you acknowledge that you have the legal authority to enter into a binding agreement. Tristan Vibes reserves the right to update or modify these terms at any time without prior notice.
2. Orders and Payment
All orders placed through our website are subject to availability and confirmation. We offer Cash on Delivery as the sole method of payment. By confirming your order, you agree to pay the full amount upon delivery.
Please ensure that the delivery address and contact information you provide are accurate and complete. Any incorrect details may result in delays or inability to deliver your order.
3. Shipping and Delivery
We aim to process and dispatch orders promptly. Delivery times may vary depending on your location. You will be contacted prior to delivery to confirm availability.
Please inspect your order upon delivery. If you notice any visible damage or issues, notify the delivery personnel immediately and contact us within 24 hours.
4. Returns and Exchanges
If you receive a damaged or defective item, please contact us within 3 days of delivery. Returns are only accepted for items that are unused, in original condition, and with all packaging intact.
Once your return is approved, our team will arrange for a pickup and provide a replacement or refund as applicable. We reserve the right to decline returns that do not meet our return policy conditions.
5. Product Descriptions
We make every effort to ensure that product images and descriptions are accurate. However, slight variations in color, texture, or finish may occur due to lighting or screen differences.
6. Intellectual Property
All content on this site, including images, text, logos, and designs, is the property of Tristan Vibes and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
Tristan Vibes shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability shall be limited to the purchase price of the item in question.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected].