At Tristan Vibes, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you place an order or contact us:

  • Full name

  • Phone number

  • Delivery address

  • Email address

  • Order history and preferences

We only collect information that is necessary to process your order and improve your experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your order

  • To confirm delivery and follow up on service

  • To respond to your questions or feedback

  • To inform you of promotions, updates, or offers

We do not sell or share your information with unauthorized parties.

3. Data Protection

We take appropriate security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your data is stored securely and is only accessible by authorized personnel for operational purposes.

4. Communications and Opt-Out

We may occasionally send updates, promotional offers, or important service announcements via SMS or email.

If you prefer not to receive promotional messages, you can opt out at any time by:

  • Replying “STOP” to our SMS messages

  • Clicking “Unsubscribe” in marketing emails

Your preference will be updated promptly, and you will no longer receive non-essential communications.

5. Access and Updates

You may request access to your personal information or ask us to update it by contacting us. We will respond to such requests in a timely and respectful manner.

6. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

7. Contact Us

For any questions regarding this Privacy Policy or to make a privacy-related request, please contact us at [email protected].